Browse through our products by clicking on each image. When you see an item you are interested in purchasing, simply click on the "Add to cart" button to add this item to your shopping cart. You may view your cart at any time on the right hand side of your screen to review your entire order. Proceed through check-out as directed.

If you experience any difficulties, please send any inquiries via email to info@shoplilarae.com or call/text us at 914.777.7304.

Your order will be filled as promptly as possible (please allow between 3-5 business days for most orders). We will notify you as soon as possible of any delays.

All Lila Rae Jewelry orders are shipped USPS that can take 5 -10 business days.

All shipping charges are calculated in the shopping cart according to weight.

Once the order has been placed, we will send you a confirmation email. If you wish to check on the status of your order, you can call or text us at  914.777.7304. from 10:30 a.m. - 5:30 p.m. EST, or email us at info@shoplilarae.com We will respond within 24 hours.

We accept Visa, Mastercard, American Express and Shop Pay.

Your current tax rate will be charged automatically.

Once the order has been processed, a confirmation email will be sent to you.

To place an order off-line, please make note of the item number and description of each item you wish to purchase. Then, call 914.777.7304 to speak to one of our customer service representatives.

All Lila Rae Jewelry merchandise purchased online must be returned directly to the Website and not to any retail stores. We are unable to accept any returns for items bought in a retail store or on another website.

We are happy to honor any exchanges/returns as long as:

*The item being exchanged/returned is in new condition. Your purchase must be in unused condition, in its original condition, original packaging, with all tags intact and may not be engraved, altered or resized. Merchandise showing any signs of wear and tear, or any damage will not be accepted. Your return accompanied by the original invoice.

*The new item you wish to exchange for is of equal or greater value than the item being returned.

*Your exchange/return request must be made within 7 days of receipt.

Lila Rae Jewelry  wants you to be completely satisfied with your online purchases. If for any reason you are not, please email our customer service department at info@shoplilarae.com or call/text 914.777.7304. to obtain a Return Authorization Number. In order to issue your Return Authorization Number, we will need the following information:

1. Your email, contact information
2. The item number & description of the merchandise being returned/exchanged.
3. The original invoice number (found at the top of your receipt).

Your Return Authorization Number and the address of where to return the item(s) will be issued via email. (Or by phone if necessary)

Please write this number on your invoice and the outside of the box.

All items must be unused and returned in the same condition as sent. Once we have approved and received your return, we will process your exchange/refund within 7 business days.

You may ship your return as soon as you have received your Return Authorization Number (see above). For your protection, please send all returns via a traceable carrier and in a well-padded box or envelope. We cannot be responsible for returns that are lost or damaged during return shipping. All costs related to return shipping are paid by the customer.

What if the merchandise I ordered arrived damaged during shipping?

In cases where merchandise arrives damaged or defective, we will gladly replace the item and take care of all additional shipping charges related to the return. Please contact us within 7 days of receiving the damaged package. Make sure to obtain your Return Authorization Number by emailing our customer service department at info@shoplilarae.com, or calling/texting 914.777.7304. We will not be able to process any returns/replacements without this number.

Once you receive your return authorization number and exchange credit amount, please return the item along with a note detailing the exchange. Your replacement item(s) will be processed upon receipt.

After we receive your exchange, an email will be sent out to confirm your order and the new balance or credit due. This will include any price difference between the exchanged items, possible taxes and shipping costs. The balance or credit will be issued in the same form it was received. Your exchange will not be shipped until we have received full payment for this balance.

All of our Fine Jewelry is crafted from Sterling Silver or 14K/18K Vermeil. Typically, our Fine Jewelry pieces will be stamped 925.

Our Vermeil pieces are designed for enduring quality and strength, featuring a 2.5 micron layer of yellow. Vermeil jewelry combines a sterling silver base with a thick layer of gold. This gives your pieces a luxurious gold-like finish while remaining more budget-friendly than solid gold.

Our Semi-Fine Jewelry consists of a 2.5 micron layer of yellow gold paired with stainless steel, ensuring these pieces are hypoallergenic and nickel-free.

To maintain the beauty of your Lila Rae Jewelry you should avoid contact and exposure to abrasive or harsh chemicals including chlorine. This includes cleaning agents, beauty products and anything containing alcohol derivatives (examples: perfumes, lotions and cleaning products). All jewelry should be removed prior to washing your hands, swimming or exercise. 

Steer clear of non-professional jewelry cleaners or dips, as these can harm your pieces and their gold or silver layers. Instead, bring it to a professional jeweler or jewelry store. You may also email us at info@shoplilarae.com for further details regarding your specific jewelry pieces.

Many of our flower and heart earrings are adorned with enamel, a meticulous technique skillfully executed by our artisans. Enamel pieces should be stored separately in a soft pouch or box to prevent scratches and tangling with other jewelry.

Sterling Silver, Vermeil and Plated Jewelry is best stored in anti-tarnish pouches or cloths specifically designed to inhibit tarnish and oxidation and maintain shine. We suggest keeping each piece of jewelry in a separate compartment or pouch.

We hope you enjoy exploring our jewelry collection, which is inspired by the vibrant colors of the beach and playful neon tones that evoke childhood memories. Each piece can be beautifully complimented by our classic geometric hoop earrings and enamel pieces inspired by European architecture.